ColoradoPuffs.com | 420Boulder.com | 420Colorado.com | CUPuffs.com | COPuffs.com

How can I contact Colorado Puffs?

Feel free to send us an email anytime and we’ll get back to your with the quickness. Also this is where you can send us comments, photos, stories, and videos of you having fun in our tees. We love community feedback. Happy 420! CLOAKING

What payment methods do you accept?

You can pay with Visa, MasterCard, American Express and a handful of other credit cards. We also accept payment via PayPal if you prefer. Both methods are 100% secure and guaranteed against fraud by Verisign. We do not accept checks, money orders or transactions over the phone.

How long will my order take to process?

Orders are processed on the day they are received and your package will be shipped within 2 business days (Mon-Sat). Basically we’re working our tails off here and will make sure your order goes out ASAP.

How long will my order take to arrive?

Most orders will arrive within 3 business days (Mon-Sat), and sometimes faster especially if you live in Colorado (where we live too J). If you ordered more than 1 item, we ship using USPS Priority Mail which will arrive within 1-3 business days.

Do you ship to APO / FPO (i.e., PO Box) addresses?

Yes, we ship to APO and FPO addresses. Since we use the United States Postal Service (USPS), customers with APO or FPO addresses can simply enter their shipping information and choose between First Class and Priority Mail. Easy Breezy.

Do you ship internationally?

Currently we only ship within the United States. Thanks for understanding.

What shipping methods are available and how much do they cost?

We ship exclusively via the United States Postal Service (USPS). Our most economical option ships you a shirt for just $3.80 via USPS First Class mail (1 shirt only due to weight limits). We also offer Priority Mail for an additional $6.95 (this covers 2-3 shirts). Finally, we offer shipping in a Priority Mail box that can fit up to 8 shirts by my last count. The box costs $12.95 to ship regardless if you have 4 shirts or 8 shirts. Please take care to select the appropriate option upon checkout, and we include delivery confirmation on everything we ship. If you wish to order more than 8 shirts, please CLOAKING

Domestic Shipping Options:
First Class Mail (1 shirt / $3.80)
Priority Mail Envelope (2-3 shirts / $6.95)
Priority Mail Box (4-8 shirts / $12.95)

International Shipping Options:

Currently we only ship within the United States. Thanks for understanding.

If you have any other questions about shipping please CLOAKING .

How do I track my package?

If you would like to track your package, please CLOAKING . Please have your order number handy :)

What size shirt should I order?

Our t-shirts fit like a standard t-shirt, not an uber-tight fitted shirt (sorry Emo kids). They are 6.1 oz., 100% preshrunk cotton jersey knit shirts, so you don’t have to worry about them shrinking on you. Also the quality is fantastical.

The sizing chart for our t-shirts can be found here: Sizing Chart

What kind of shirts do you print on?

Everything we print is sourced and screened right here in Colorado, keeping things homegrown, non-corporate and much more friendly for the environment. The quality of the shirts we use is very high, and we stand behind everything we produce.

Our Shirts

• Sustainably dyed 100% cotton jersey knit T-shirts.
• 6.1 oz., 100% preshrunk cotton jersey knit,
• Great look and super soft feel.
• Seamless coverseam stitched collar.
• Double-needle stitched sleeve and bottom hem.
• Standard sizes - S, M, L, XL (fits true to size)

What is your return/exchange policy?

Unworn/unwashed shirts can be exchanged within 30 days of delivery if the shirt is defective for any reason. This also applies if you ordered the wrong shirt or size by mistake. Please CLOAKING and we’ll send you instructions on how to make the exchange. Please include your order number, the name the order was placed under, and your email address. Customer pays all shipping on exchanges unless the mixup was our fault. Thanks

How can I make a change to my order?

If you made a mistake on your order or would just like to change something, please CLOAKING and let us know. If your order has not been shipped out yet, we should be able to make the change for you. Please include your order number (if you have it), the name the order was placed under, the email address used for the order, and what you would like changed.

How do I use a coupon code?

During checkout you will see a box conveniently titled “coupon code” where you can enter a code good for a discount on your order. We periodically run specials and promotions via flyers, social networking sites, internet ads, etc. Keep on the look out for these and save a bundle.

What if I have a problem using a coupon code?

Occasionally a customer has difficulty with the coupon code procedure. Make sure you have typed it in correctly and that the promotion is still valid and has not expired. If you are still having problems, feel free to CLOAKING and we will process the discount for you. Keep in mind that you can only use a coupon code one time and not in combination with other special offers.

Why didn’t I receive an order confirmation email?

Sometimes our order confirmations are marked as spam or blocked completely by email programs. Please check your spam folder to see if the email ended up there before contacting us. If you are not able to locate it, please CLOAKING and we will confirm that your order was placed, and send you another copy.

Do your shirts ever go on backorder?

Although we do our darndest to keep everything in stock 24/7, occasionally things do run out. We do our printing in house, so it shouldn’t be more than 2 days before we’ve re-upped our inventory. You will be notified immediately if there is any delay in your order.

What name will appear on my credit card bill?

The name on your credit card bill will be COLORADOPUFFS.COM, or BETWEEN THE SLEEVES, LLC, which is the legal name of our company.

Are you looking for new models?

We are always on the lookout for new models. If you are interested, please send a variety of pictures of yourself to CLOAKING . Include the city you are located in, and any other info you think we will find helpful. The more pictures you include, the better. Also, please include some where you are having fun! They do not need to be professional shots. In fact, we prefer pictures of you hanging out, goofing off, smiling, and enjoying life.

Do you sell shirts wholesale?

Retailers interested in wholesale information should CLOAKING , and we will follow up immediately. Please include your contact information, and other relevant information.

How do I place my order?

It's really quite simple!

1. Browse through the site until you find the sweet shirt(s) you wish to purchase.
2. Select the size you would like to buy and choose a color if this option is available. You can click 'Checkout' to finalize your order or 'Continue Shopping' to add more goodies to your cart.
3. Once you've added all the items that you wish to purchase to your cart, click 'Checkout' to finish the payment process. This process involves 5 steps:
   1. Review your order making sure quantities and sizes are correct
   2. Enter your shipping information
   3. Choose a shipping method (we only have 2, so this should be a breeze)
   4. Enter your billing information, credit card numbers via our site or PayPal by clicking on the conveniently placed link
   5. Finally, hit confirm to place your order. Please double check to make sure your information and order details are correct before you hit confirm.
   6. You will receive an order confirmation in your email inbox. When your order has been shipped, you will receive a final email stating so and including your delivery tracking number.

If you have any questions that we did not address please CLOAKING . Also feel free to send us comments, photos, stories, videos and anything else of you wearing our tees. We love community feedback. Happy 420!